There are even ways to analyze data in real-time to make instant changes to your production processes. ERP solutions use business intelligence (BI) tools to provide data collection, analytics, and reporting methods. In order to run your business, your decision-making needs to be guided by accurate data.
Wants to stick to business and to work independentlyīlunt, overbearing, competitive, impatient – likes to control situations and people.īe willing to listen and understand the feelings of others and be patient. Business Intelligence and Data Analytics. Maintains a high-assertiveness, low responsive behaviour Learn self-assertion and strength of convictions Takes deliberate actions based on feelings and relationshipsĭevelop a sense of urgency and initiative Maintains a low-assertive, low responsive behaviourīeats around the bush to be kind and tolerant of others Learn to make decisions based on intuition rather than factsīe willing to bend the rules to accommodate others Recommendations for appropriate behaviour modifications in these circumstances would therefore be:ĭevelop an understanding of the importance of feelings
Want to stick to the facts and get down to business without any chit-chatįollow procedures to the letter, very conservative and analytical, and are resistant to change Maintain a low-assertive, low-responsive behaviour They divide personality types into four categories: Blue, Green, Red and Yellow. In the book ‘Surrounded by Idiots’ by Thomas Erikson, he builds on the theory by the American Dr Susan Dillinger and Carl Jung the Swiss psychiatrist.
One of the best ways to understand how teaching emotional intelligence works are to look at examples of those with little behavioural flexibility and identify what behavioural modifications would make these people develop emotional intelligence, therefore more effective in their dealings with others. However, if you’re not emotionally intelligent, you’d likely not even recognise a change in behaviour or signs of emotional distress and instead, attack the employee verbally for not concentrating and blaming them for mistakes. You may then offer for the employee to take the rest of the day as an emergency holiday to process their feelings. As an emotionally intelligent leader, you’d understand how devastating this news is for them, ask how you can help whilst also explaining that work does need to be done and so if they are unable to, then someone else would have to take it on. It’s unusual behaviour for them as previously, they’ve won employee of the month and regularly smashes targets.Īs an emotionally intelligent leader, you would recognise the behaviour is out of character, understand that perhaps something isn’t right, and contact the member of the team via email (as not to embarrass them) to ask for a quick chat, explaining that nothing is wrong, and you’re just concerned.ĭuring the chat, the employee explains a family member has just been diagnosed with a terminal illness and they just can’t focus. They’ve made a few mistakes and just seem to be elsewhere. A member of the team doesn’t appear to be focusing on the job at hand.
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